Call or email the shop you would like to pick up from:
Kelsey Elizabeth Cakes books occasion cakes 2-4 weeks in advance, we recommend ordering your cake as soon as you know the details! Once a weekend is fully booked we are not able to take any more cakes. Large orders should be booked at least 1-2 months in advance to avoid disappointment. Last minute orders may be available if space allows.
Kelsey Elizabeth Cakes does not deliver, all cakes must be picked up at one of our shops. (Wedding cakes included).
You can pick up anytime after 12 pm (11 am on Saturdays) on the day you ordered. If there is a special event or holiday happening on the day of your custom order and you do not wish to purchase anything additional from the case, you may go directly to the registers to receive your order and finish payment.
While we love to use pictures as inspiration, we would rather give you a special and unique cake, combining your photos with our own artistic design. It's classier to be an original.
We are unable to put any licensed characters on a cake, but if you supply a figurine, such as Elsa, Minnie Mouse, Power Rangers, etc., we can create a beautiful setting for the characters, and place the figurines on the cake. We do not sell any figurines.
Of course! You may send someone else to pick up your order, but please make sure they know the correct name that the order was made under.
Store cakes in the fridge until around 1 hour before your party. If cupcakes are being eaten the same day they can be left out, if they are being eaten more than one day out, store in the fridge. If macarons are being eaten further out than a couple days, wrap the box and store in the freezer, take them out an hour before you serve.